It’s a fact that because of the COVID-19 lockup problem, the already tricky logistics of freight transportation have become much more so. During this time, freight forwarders have seen the value of digitalization and, more specifically, the need to invest in the right technology to aid in maintaining company operations during disruptive events.
When deciding on a freight forwarding company, keeping these ten factors in mind is essential.
- Is the freight forwarder enough for your company’s requirements?
The first step in finding the right freight forwarding company for your organization is to figure out precisely what it is you need and then look for a 3PL that can provide it. Verify that the logistics company you’re considering using offers the services your company needs by doing some background research.
When looking for a freight forwarding company, it is vital to analyze the company’s logistics services, including the types of transportation they use, the typical amount of shipments, and whether or not they provide other services like fulfillment and storage.
Finding a reliable third-party logistics (3PL) service provider is essential if you want to free up your time and energy to concentrate on the aspects of your company where you excel while leaving supply chain management to the professionals.
- Do They Have The Appropriate Experience And Credentials To Be A Freight Forwarder?
When you’ve found a freight forwarding company that seems like it may work for you, you want to verify that they’ll be able to deliver on their promises. Have they dealt with cargo like yours before? Is it anything to think about? Can you tell whether they’ve brought in or sent out any products from the nations you collaborate with? How secure are their finances? Are the bonds strong enough? Do they have a proven track record of longevity and success? Do consider these points when picking freight forwarding company.
- Are you satisfied with the customer service you’ve received from the freight forwarding company?
Before committing to a long-term relationship with a new 3PL service provider, you should assess the quality of their customer service to ensure a positive overall experience. You want to be able to get answers to your questions and help when you need it most if there’s an issue with one of your shipments. Before you hire freight forwarding company, make sure they are accessible and competent.
- Does The 3pl Provide Modern Technology?
Your logistics service provider must be dedicated to keeping up with the newest developments in the industry’s technology to give the most effective service possible. It’s also essential that the 3PL technology easily connects to your internal networks so that you can monitor everything. Before you use their services, they provide a demo of their systems upon request.
- How Flexible Is The Freight Forwarder In Adapting Their Services To Your Requirements?
By tailoring your services and methods to your company’s unique needs, you may save money by better managing your stock and distributing your products. An expert 3PL can assess your company’s needs and devise a strategy for streamlining your supply chain, saving you time and money.
- Is the freight forwarding company dedicated to constant advancement?
A top-tier freight forwarder will place a premium on providing superior customer service and maintaining strict attention to quality control. For a collaboration to be successful over the long haul, both parties must refine their methods to provide the best possible service and outcomes.
- What is the financial health of the freight forwarding company?
It is crucial to check the financial health of any potential freight forwarding partners. If your forwarder is in default or has financial problems, your shipment might be delayed or held up. Inquire about the freight forwarder’s bonding status. A credit check is required before they may be bonded. Furthermore, a financially good forwarder is more likely to invest in infrastructure, technology, and personnel to enhance and deliver first-rate logistics services sustainably.
- What Types Of Services Do They Provide?
Try to locate a freight forwarding company that provides a wide variety of options. This way, you may take advantage of a plethora of options without signing up with many different service providers. By selecting a freight forwarder that provides various services, you may save time and money by working with a single provider for all your logistics needs.
- Do You Have The Resources Within The Freight Forwarding Company To Construct A Rapport?
Learn whom to talk to at the logistics company and build relationships with them. You’ll be able to expect more openness and better service as a result. Get to know critical personnel of each department at the freight forwarding firm if your organization utilizes more than one service, such as warehousing, fulfillment, and freight transportation.
- Are The Freight Forwarding Company Relationships And Locations Well-Established?
If you’re looking for a freight forwarding company, be sure they have a good hold in the industry. Your supply chain may be optimized for efficiency, economy, and effectiveness by working with a 3PL with access to such a comprehensive network.
Get in touch with Glaube Logistics and ask how these ten factors affect their logistics services. To learn more about the following stages in developing your supply chain management system, get in touch with Glaube Logistics. Make the call or make contact immediately.